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Andrew Matthews's avatar
Andrew Matthews
Iron Contributor
Apr 16, 2019

Apple DEP with Intune

I am setting up Apple DEP on a new Intune install. It's the first time in six months that I have setup Apple DEP with Intune and I am encountering a new issue.   Devices that enroll through DEP get...
DEP
Intune
Corey Richardson's avatar
Corey Richardson
Copper Contributor
Apr 16, 2019

I'm not sure if this is related or not but we also had a few devices stuck on "Confirming Device Settings" today. Eventually we disabled Single App Mode and it started working again but that may have been a coincidence. Now we have multiple devices stuck on the "Awaiting final configuration" screen. Also, I've had trouble loading admin.microsoft.com to view any service advisories and https://portal.office.com/ServiceStatus/ServiceStatus.aspx won't load at all (maybe it's gone now?). Anyway, I'm beginning to think there's some issues with Microsoft today.

  • Andrew Matthews's avatar
    Andrew Matthews
    Iron Contributor
    Apr 16, 2019

    Thanks

     

    Your experience matches mine. There have been other issues today, like App Protection failing to apply to new devices.

     

    Something has gone wrong.

    • Corey Richardson's avatar
      Corey Richardson
      Copper Contributor
      Apr 17, 2019

      Any luck today? My devices have been sitting at the "Awaiting final configuration from COMPANY NAME" for almost an hour. I've opened a ticket with Microsoft. 

      • Andrew Matthews's avatar
        Andrew Matthews
        Iron Contributor
        Apr 17, 2019

        Apple Dep with Company Portal enrollment works this morning on the tenant that I am working on. But Apple DEP authentication only (not with the company portal) completely fails, we don't even get to the Awaiting final configuration stage.

         

        The tenant that I am working on is on Europe 0301 so it might be fixed in some tenants and not others.

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