Forum Discussion
Apple DEP with Intune
I just enrolled some devices through DEP with no issues.
Which iOS version are you running?
Are you authenticating in the DEP flow or in Comp Portal?
Was the device enrolled earlier?
The DEP profile is using the Company Portal Authentication DEP workflow rather than the Apple DEP workflow.
This install is a migration from IBM MaaS 360 to Intune. A new DEP enrollment token has been added for Intune and a few test devices have been migrated across.
We have tried iOS 11.3.1, iOS 12.1.2 and iOS 12.2.
A BYOD enrollment of an iPhone works normally.
Basic question since it's a migration from one system to another, the device which is being migrated is factory reset I assume? :)
Yes the device is being factory reset to trigger DEP enrollment.
Where we get to is
- Device resets
- Apple DEP guides the initial setup
- Long wait while VPP pushes the Intune company portal
- Sign-in to the Company Portal
- Enroll the device
- Device compliance check starts
- The setup halts at that point.
Almost sounds like it's timing out.
What compliance checks are you running?
What config profiles are being installed?
No difference between networks?
Usually when I use the Single App option it can take a LONG time before it gets released.
If you are using Single App option I would suggest to stay away from it. I've seen this process take up to 30-40 mins and varies extremely.