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Julian12's avatar
Julian12
Brass Contributor
Mar 03, 2021
Solved

App protection policy not applying

Hi, I'm trying to configure an iOS app protection policy for a client but I'm failing to get it applied on a iPhone XR with a fully licensed user. I deployed the app config policy with the IntuneMA...
  • Alo Press's avatar
    Alo Press
    Mar 04, 2021

    Julian12 Are the apps that you are trying to Protect managed? Meaning are they published through the Intune Company Portal or are you just testing App Store apps and waiting until they apply? 

     

    In some cases Signing into the app might be needed for the Protection to trigger as the app is assuming the protection from Your specific MDM - this is more relevant with multi-identity enabled apps. 

     

    Also, is there anything special about that test account? What licenses have you enabled to it or is it a DEM account? There is probably a lot of things that might not work quite right for DEM accounts. 

     

    Regarding the user-level wipe.. it might have something to do with pending App selective wipe, if you have any pending delete the requests. Docs here on how to https://docs.microsoft.com/en-us/mem/intune/apps/apps-selective-wipe#delete-a-device-wipe-request.

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