App installation failed: Company Portal (Error code: 0x8024001E)

Operating system: Windows 11 Enterprise Operating system version: 10.0.22631.3737 Machine: Latitude 5540 Hi All, I'm having trouble with one of our machines failing to install Company Por...

Company Portal

Intune

Managed Apps

Rudy_Ooms_MVP

MVP

Jun 25, 2024

Hi...

How are you installing the company portal? I assume it's the new Winget-based one. Or is it the latest beta one?
COuld you show us how you configured the install context. Is the install context set to user or system? (it should show in the properties of the company portal app)

Mandarin007

Copper Contributor

Jul 04, 2024

Rudy_Ooms_MVP
We're facing the same issue on Windows 11 V23H2 (Build 22631.3810) with Winget v1.2.10691. IT works fine on Windows 10 computers. I can install Company Portal manually from Microsoft Store but the Intune deployment fails on the same laptop with an error 0x00000000.

Publisher: Microsoft Corporation

Package Identifier: 9WZDNCRFJ3PZ

Installer Type: UWP

Install behavior: System

Category: No Category

[Win32App][ReportingManager] App with id: d5026456-5c08-412b-9257-2fae248bff00 and prior AppAuthority: V3 has been loaded and reporting state initialized. ReportingState: {"ApplicationId":"d5026456-5c08-412b-9257-2fae248bff00","ResultantAppState":null,"ReportingImpact":null,"WriteableToStorage":true,"CanGenerateComplianceState":true,"CanGenerateEnforcementState":true,"IsAppReportable":true,"IsAppAggregatable":true,"AvailableAppEnforcementFlag":0,"DesiredState":2,"DetectionState":2,"DetectionErrorOccurred":false,"DetectionErrorCode":null,"ApplicabilityState":0,"ApplicabilityErrorOccurred":false,"ApplicabilityErrorCode":null,"EnforcementState":5000,"EnforcementErrorCode":0,"TargetingMethod":0,"TargetingType":3,"InstallContext":2,"Intent":3,"InternalVersion":1,"DetectedIdentityVersion":null,"RemovalReason":null}

Forum Discussion

App installation failed: Company Portal (Error code: 0x8024001E)

Resources