Forum Discussion
Android Fully Managed - Backup & Restore
With the requirement to factory reset mobile devices to enroll into Android enterprise (Fully managed), it is becoming increasingly more apparent that a solution to backup data on pre-factory reset d...
MichaelOliv just wondering, if you look at your device in Endpoint Manager, do the Smart Switch app config policy and the device restrictions config policy both show as "Succeeded"? I ask because during the period when I wasn't assigning the app, only the app configuration profile, my app config. profile was stuck at "Pending". It was only after I did the whole assign as uninstall, then required, that it finally applied.
If possible, you might have better luck if you unassign any policies from the device, then just apply the very bare minimum for compliance/device restrictions, and then the Smart Switch Managed Play Store app, and app config policy. If you can get that working, then start adding things back one at a time, you might find something that has been getting in the way.
Thanks for your answer and your idea of unassign policy and try.
So I tried with a phone without compliance and without a device configuration except wi-fi network. And still the same error. So I don't understand.
Next test, I tried to install the phone like a personnal phone (without flash a qr code and without install company portal). It works. So it's really problem with Android Enterprise and the intune configuration.
And finally last test, I tried to enroll a phone keeping constructor application. Don't work too.
In all my test app configuration was in succedeed.
You all try in Fully managed?