Forum Discussion
Android Fully Managed - Backup & Restore
No Onedrive doesn't support this.
You have two options:
- Make sure that everything is backed up on an app specific level - calls/texts => SIM card, pictures => Onedrive
- Backup the entire phone
I am more a fan of the first one, as restoring an Intune enrolled phone might cause issues.
My requirement is a bit more complicated - I need to back from Android in its knox workspace. We then re actice with the new Android Enterprise, and I need to restore SMS and TXT to the Android Enteprise Workspace! Doe anyone know of a product or a method (even usb cabled ) that can achieve this ?
Thanks
- Klaus Østergren NielsenAug 18, 2020Copper Contributor
I've set up Samsung Smart Switch for being able to do this on "Fully Managed" devices. The trick for me was to create an app configuration policy for Samsung Smart Switch that allows this. But it seems to be able to backup everything. So please consult your security and compliance policies to see if it violates against this.
- JeremyTBradshawJan 25, 2021Steel Contributor
Klaus Østergren Nielsen I'm testing this out and I find when restoring with Smart Switch, Home Screen and Settings are unable to be restored (see image below). Is this the same behavior in your experience? The same backup in my example, when restoring to the device in unmanaged state, can restore both Home Screen and Settings.
Restoring to fully managed:
Restoring to the same device (but in unmanaged state), you can see behind the popup that both Home screen and Settings are selected / restorable:
- MichaelOlivJan 26, 2021Iron Contributor
Hi,
Could you explain the configuration that you done in Intune to give the possibility to run Smart switch please?
Now we can run smart switch but impossible to link 2 phones and impossible to run the desktop application. I have the error link. Sorry it's in french.
- MichaelOlivSep 14, 2020Iron Contributor
Could you explain how did you do this please? Because I try do do it but doesn't work.
Did you apply your configuration to a group of devices or to a group of users please?
What we did doesn't seems to work.
I join what we did.