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Copper Contributor

Sep 23, 2019

Android Fully Managed - Backup & Restore

With the requirement to factory reset mobile devices to enroll into Android enterprise (Fully managed), it is becoming increasingly more apparent that a solution to backup data on pre-factory reset d...

Bronze Contributor

Sep 26, 2019

ChrisH1994 I understand your point and I don't think there is a current solution for this. For photos I can recommend the Onedrive app? That might be an option?

Copper Contributor

Apr 08, 2020

am looking for something for txt (sms) messages and call history. Do you know if onedrive supports this ?

Thijs Lecomte
Bronze Contributor
Apr 09, 2020
Mobiletech
No Onedrive doesn't support this.
You have two options:
- Make sure that everything is backed up on an app specific level - calls/texts => SIM card, pictures => Onedrive
- Backup the entire phone

I am more a fan of the first one, as restoring an Intune enrolled phone might cause issues.
- Mobiletech
  Copper Contributor
  Apr 14, 2020
  Thanks Thijs.
  My requirement is a bit more complicated - I need to back from Android in its knox workspace. We then re actice with the new Android Enterprise, and I need to restore SMS and TXT to the Android Enteprise Workspace! Doe anyone know of a product or a method (even usb cabled ) that can achieve this ?
  
  Thanks
  - Klaus Østergren Nielsen
    Copper Contributor
    Aug 18, 2020
    Mobiletech
    
    I've set up Samsung Smart Switch for being able to do this on "Fully Managed" devices. The trick for me was to create an app configuration policy for Samsung Smart Switch that allows this. But it seems to be able to backup everything. So please consult your security and compliance policies to see if it violates against this.

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