Forum Discussion
Durrante
Sep 04, 2019Brass Contributor
Android for Work - Contacts?
Hi guys, I'm testing out android for work, I've enrolled a device, which sets up Outlook via configuration policy, within the android for work profile, the contacts app does not populate, I've dep...
Sameer1884
Sep 27, 2019Copper Contributor
Hi
My problem is resolved.
there is a 3rd permission for contacts that needed to be added on top of Read and Write: Get Accounts
Prasad1855
Mar 16, 2021Copper Contributor
Hi Sameer,
I tried the same thing and this doesn't work for me. I don't even see the SYnc Contacts option in the Outlook app inside work profile. What could I be doing wrong here? Please advise
I tried the same thing and this doesn't work for me. I don't even see the SYnc Contacts option in the Outlook app inside work profile. What could I be doing wrong here? Please advise
- Sameer1884Mar 17, 2021Copper ContributorHi
It was not appearing for me too because it seems the policy was not updated on the Device work profile. I tried to sync the device in Company portal manually and waited 2 hrs. It would appear after that.
Check if the policy is apply to the correct user/group as well - weberdaMar 17, 2021Copper Contributor
Prasad1855 Hi, do you have "Add and remove accounts" blocked in your device restriction profile?
Maybe this is blocking you from enabling the contacts sync as it has to create an account within the work profile?