Forum Discussion
Android Corp Devices Locate Device Greyed Out
Hello all,
The located device option is greyed out for my Corporate Android devices. below are the options I believe are required to enable it. Devices are online and have been enrolled for months.
Any idea's?
2 Replies
Many thanks for the reply.
The devices are all corp devices and are checking regularly.
I suspect you may be right that the location needs to be set on the device.
Real shame the automatic way doesn't seem to work.
Make sure the device is enrolled as a dedicated device, fully managed or corporate-owned (not personally owned). You can change the ownership type from Personal to Corporate in the Properties blade of the device after enrollment.
Also check if the location services are enabled on the device (with a work profile the Intune app on the device needs to have the location permission enabled / allowed "all the time". I'm not sure if this can be set with an app configuration policy though, so you might need to set it manually on the device)
https://learn.microsoft.com/en-us/intune/intune-service/remote-actions/device-locate#supported-platformsYour device restriction settings are correct but you could also check if that the device has checked in and has the configuration profile settings applied successfully.
