Forum Discussion

Dean_Gross's avatar
Dean_Gross
Silver Contributor
Dec 18, 2018

Android Apps not showing up on Tablet

We added apps from the Andoid Play store, assigned them to All Employee and All devices, then added the Company portal to a Samsung tablet. The apps are not showing up on the device and there are no errors in the Troubleshooting pane. How can I troubleshoot?

10 Replies

  • Anonymous's avatar
    Anonymous

    Hi,

    Target the deployment to either All Device or All Users.

  • Hi Dean,

    Thanks for raising. A few things to ask

    - Do the apps show within the company portal itself on the device?

    - With Intune there are Android apps and Android for Work apps. Have you tried both of these? For example Samsung Knox is Android for Work apps. Android for Work apps can be added through Intune from the gallery but standard Android apps I think you have to manually add them and link them to the google play store.

    Best, Chris
      • ChrisHoardMVP's avatar
        ChrisHoardMVP
        MVP
        Ok. Did you see the point on the Android and Android for Work apps. Have you tried this on both for the device. Sometimes it is not always clear which one is applicable to the Android device.

        Best, Chris

Resources