Forum Discussion
Accidentally clicked "Retire" on a devices in MDM intune portal now cannot login to the account
I have accidentally clicked the "Retire" button on the Windows 10 device and now I'm unable to login. I tried to boot from safe mode to do login with an admin account didn't work, tried to factory re...
pvanberlo I tried safe mode, that didn't even allow, asked the BitLocker recovery key. The device is completely gone from the MDM portal and not even a single clue about it. I got lost nowhere. It appears to be that the only option is to clean install the Win10 OS using a USB bootable stick. That way I can format the disk and clean install. What's your take?
If you did not record your recovery key and retired the device, and don't have an existing local account then the only way to use the device is to reinstall Windows using a USB key.
Microsoft should really rename "Retire" to "Recycle".