Forum Discussion
d-rajapaksa
Sep 05, 2021MVP
Accidentally clicked "Retire" on a devices in MDM intune portal now cannot login to the account
I have accidentally clicked the "Retire" button on the Windows 10 device and now I'm unable to login. I tried to boot from safe mode to do login with an admin account didn't work, tried to factory re...
pvanberlo
Sep 05, 2021MCT
In the past it was possible to boot into safe mode, but not sure if that still works. Generally I assume that when a device is retired, that’s about it and it would need to be fully reset.
Sometimes the backend is slow and device info can still be retrieved but I wouldn’t bet on it. Is the device still listed in Azure AD or is it completely gone already? Recovering bitlocker is impossible without the recovery key.
Sometimes the backend is slow and device info can still be retrieved but I wouldn’t bet on it. Is the device still listed in Azure AD or is it completely gone already? Recovering bitlocker is impossible without the recovery key.