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philpreece
Copper Contributor
Sep 25, 2020

401 and 403 error when logging into endpoint admin center

We have an on-prem AD with ADD Connect, AD SSO and AD Hybrid joined computers in place. We're currently using SCCM for our MDM solution but would like to dip our toes in the InTune waters.  We can log into MS Endpoint Manager Admin Center as an Azure global admin, however, we're getting 401/403 errors (ie: 'no permissions' and 'Contact your Intune administrator to get access to client apps data'). The Intune tenant status says: Account Status = Unknown, Service Status = Healthy, Connector Status = Unknown.


Any suggestions or tips would be appreciated.

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We have an on-prem AD with ADD Connect, AD SSO and AD Hybrid joined computers in place. We're currently using SCCM for our MDM solution but would like to dip our toes in the InTune waters.  We can log into MS Endpoint Manager Admin Center as an Azure global admin, however, we're getting 401/403 errors (ie: 'no permissions' and 'Contact your Intune administrator to get access to client apps data'). The Intune tenant status says: Account Status = Unknown, Service Status = Healthy, Connector Status = Unknown.


Any suggestions or tips would be appreciated.

","body@stringLength":"607","rawBody":"

We have an on-prem AD with ADD Connect, AD SSO and AD Hybrid joined computers in place. We're currently using SCCM for our MDM solution but would like to dip our toes in the InTune waters.  We can log into MS Endpoint Manager Admin Center as an Azure global admin, however, we're getting 401/403 errors (ie: 'no permissions' and 'Contact your Intune administrator to get access to client apps data'). The Intune tenant status says: Account Status = Unknown, Service Status = Healthy, Connector Status = Unknown.


Any suggestions or tips would be appreciated.

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401 and 403 error when logging into endpoint admin center","moderationData":{"__ref":"ModerationData:moderation_data:4202152"},"body":"Also Confirmed still works 26/07/2024... Great Work! philpreece","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"63","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-26T02:29:49.462-07:00","lastPublishTime":"2024-07-26T02:29:49.462-07:00","metrics":{"__typename":"MessageMetrics","views":3918},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoftintune/category:products-services/category:communities/community:gxcuf89792board:Microsoft-Intune/message:1713817/message:4202152","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1803905":{"__typename":"User","id":"user:1803905","uid":1803905,"login":"LordeAstorWest","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-03-30T08:43:09.769-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1803905"},"ModerationData:moderation_data:3783506":{"__typename":"ModerationData","id":"moderation_data:3783506","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3783506":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1803905"},"id":"message:3783506","revisionNum":1,"uid":3783506,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Microsoft-Intune"},"parent":{"__ref":"ForumTopicMessage:message:1713817"},"conversation":{"__ref":"Conversation:conversation:1713817"},"subject":"Re: 401 and 403 error when logging into endpoint admin center","moderationData":{"__ref":"ModerationData:moderation_data:3783506"},"body":"

Updating that this still works as of 3/2023 philpreece 

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philpreece I have the same problem!!!

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pfuenzalida 

We managed to resolve the issue by activating the basic mobility and security service as described here. The activation took a few hours to kick in.

https://support.microsoft.com/en-us/office/set-up-basic-mobility-and-security-dd892318-bc44-4eb1-af00-9db5430be3cd#activatemdm

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philpreece 

 

Excelente me funciono... gracias.

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