Forum Discussion
tjcooper2
Jul 09, 2026Copper Contributor
Using Cloud sync to sync AD to existing Entra Accounts
I want to sync in premise AD accounts with existing Entra accounts. The email on both accounts is the same, and I added the Entra/o365 suffix to the domain and set the UPN to that suffix, making both...
tjcooper2
Jul 10, 2026Copper Contributor
Well, it was a disaster. I setup up a filter and the sync process was creating a new account (due to roles). I then changed the filter and it deleted everything. I removed the configuration and restored the accounts.
I then removed the roles on my test account (mine), then setup the configuration again with the filter pointing a test OU again, and now it won't sync as it recognizes there is an existing Entra account with conflicting attributes.
UPN, SMTP are the same in Entra and in AD.