Guest accounts and MFA via Conditional Access in MS Entra
Hi experts, trying to get some help on my scenario and issue that external users started to experience since I've enabled MFA for external identities & guest users via Conditional Access. We ha...
I run into something similar a while back, the culprit was per-user MFA. Not entirely sure how this translates to guest users though, so you will have to check both your tenant and (ask someone to check) their home tenant for per-user MFA and reset it if configured.
ok... This is an interesting one! Just FYI - I have migrated legacy per-user MFA to MS Entra just few days ago...
Not sure however how the scenario you described could affect GUEST account in our tenant (MFA was not enabled for them). I have also deleted the GUEST user completely so that it is re-created when accessing our sharepoint again -> didn't help either... However, it may be an issue in their tenant with per-user MFA....who knows :)
Anyway, I have enabled MFA Trust for their tenant and the issue is gone.... Was a strange issue, will try to investigate a bit more.... if I find anything, I will update here ;)
They can have per-user MFA enabled in their home tenant, but you have no visibility on that. If you are in contact with some admin on their end, you can have them check/reset the methods.
May I ask you somehting - as I am not 100% sure here and hope you may give me some more "light" into this.
If I do not have MFA trust enabled, and I have GUEST user that completed MFA, I would expect I can see some details in "Authentication methods" in MS Entra for that user? If I understand it properly, MFA for those GUEST (who I do not have MSF Trust enabled) should be managed in our tenant.... so in case there is an issue at some point, I should be able to force "RE-REGISTER" MFA?
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We ha...","body@stringLength":"2303","rawBody":"
Hi experts,
trying to get some help on my scenario and issue that external users started to experience since I've enabled MFA for external identities & guest users via Conditional Access.
We have lots of external partners that we share some documentation with from our SharePoint. Some time ago, I have enabled \"MS Entra B2B Integration for SharePoint and OneDrive\" so that any external user that access shared files/folders in our SharePoint gets a GUEST account created in our tenant. This was also preparation for enabling MFA for External users via Conditional Access.
I believe these are called \"B2B Collaboration guests\"
Now, few days ago, I have enabled MFA via Conditional Access for all external users and guests, enabled for all cloud apps and require MFA to grant access.
Until now, I got feedback from two external partners that their existing access doesnt work anymore - and they need to go through MFA (which is expected). The problem is that when they go through MFA set up, it ends up in a \"loop\" - meaning, they go through all steps but when completing the last step they are returned back to the very 1st step again. So they:
scan QR code
successfully authenticate
get the page that it was successful
get back to the 1st step asking to install or use MS Auth app
The user tried different browsers also with Incognito tabs...
When I am checking sing-in logs:
guest account is created fine
the status is: \"Interrupted\"
additional details: The user was presented options to provide contact options so that they can do MFA.
conditional access forcing MFA is marked as FAILED as MFA was not completed
Both external partners that reported this are using MS Entra and I see their IDENTITY as ExternalAzureAD. Have not heard back from anyone else using other than ExternalAzureAD so not sure if there is something extra that needs to be configured.
Anyone experienced this issue? Any idea what can be wrong? I do not have any cross-tenant collaboration etc configured...
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ok... This is an interesting one! Just FYI - I have migrated legacy per-user MFA to MS Entra just few days ago...
Not sure however how the scenario you described could affect GUEST account in our tenant (MFA was not enabled for them). I have also deleted the GUEST user completely so that it is re-created when accessing our sharepoint again -> didn't help either... However, it may be an issue in their tenant with per-user MFA....who knows :)
Anyway, I have enabled MFA Trust for their tenant and the issue is gone.... Was a strange issue, will try to investigate a bit more.... if I find anything, I will update here ;)
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ok... This is an interesting one! Just FYI - I have migrated legacy per-user MFA to MS Entra just few days ago...
Not sure however how the scenario you described could affect GUEST account in our tenant (MFA was not enabled for them). I have also deleted the GUEST user completely so that it is re-created when accessing our sharepoint again -> didn't help either... However, it may be an issue in their tenant with per-user MFA....who knows :)
Anyway, I have enabled MFA Trust for their tenant and the issue is gone.... Was a strange issue, will try to investigate a bit more.... if I find anything, I will update here ;)
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I run into something similar a while back, the culprit was per-user MFA. Not entirely sure how this translates to guest users though, so you will have to check both your tenant and (ask someone to check) their home tenant for per-user MFA and reset it if configured.
I run into something similar a while back, the culprit was per-user MFA. Not entirely sure how this translates to guest users though, so you will have to check both your tenant and (ask someone to check) their home tenant for per-user MFA and reset it if configured.
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Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1556701":{"__typename":"User","id":"user:1556701","uid":1556701,"login":"ChaseOfSpades","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-07T12:59:37.635-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:37"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1556701"},"ForumReplyMessage:message:3650568":{"__typename":"ForumReplyMessage","uid":3650568,"id":"message:3650568","revisionNum":1,"author":{"__ref":"User:user:314983"},"readOnly":false,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:microsoft-entra"},"parent":{"__ref":"ForumReplyMessage:message:3649772"},"conversation":{"__ref":"Conversation:conversation:3647454"},"subject":"Re: Azure Dynamic Group query not working correctly","moderationData":{"__ref":"ModerationData:moderation_data:3650568"},"body":"
I created another new user and added them to my Group003 (analogous to your GroupC) but they correctly don't feature in the \"parent\" group, Foo.
Cheers,
Lain
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"postTime":"2022-10-11T17:19:03.383-07:00","lastPublishTime":"2022-10-11T17:19:03.383-07:00","metrics":{"__typename":"MessageMetrics","views":5693},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoft-entra/category:microsoft-security/category:products-services/category:communities/community:gxcuf89792board:microsoft-entra/message:3647454/message:3650568","repliesCount":1,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:3647454":{"__typename":"ForumTopicMessage","uid":3647454,"subject":"Azure Dynamic Group query not working correctly","id":"message:3647454","revisionNum":1,"repliesCount":11},"Conversation:conversation:3647454":{"__typename":"Conversation","id":"conversation:3647454","solved":true,"topic":{"__ref":"ForumTopicMessage:message:3647454"},"lastPostingActivityTime":"2022-10-12T05:10:38.625-07:00","lastPostTime":"2022-10-12T05:10:38.625-07:00","unreadReplyCount":11},"ModerationData:moderation_data:3651164":{"__typename":"ModerationData","id":"moderation_data:3651164","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:3651164":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1556701"},"id":"message:3651164","revisionNum":1,"uid":3651164,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:microsoft-entra"},"parent":{"__ref":"ForumReplyMessage:message:3650568"},"conversation":{"__ref":"Conversation:conversation:3647454"},"subject":"Re: Azure Dynamic Group query not working correctly","moderationData":{"__ref":"ModerationData:moderation_data:3651164"},"body":"Alright, I'll keep tinkering with it. Thank you Lain for all of your help on this.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"82","kudosSumWeight":1,"postTime":"2022-10-12T05:10:38.625-07:00","lastPublishTime":"2022-10-12T05:10:38.625-07:00","metrics":{"__typename":"MessageMetrics","views":5678},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoft-entra/category:microsoft-security/category:products-services/category:communities/community:gxcuf89792board:microsoft-entra/message:3647454/message:3651164","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:32":{"__typename":"Rank","id":"rank:32","position":13,"name":"Silver 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article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"ModerationData:moderation_data:4294981":{"__typename":"ModerationData","id":"moderation_data:4294981","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4294981":{"__typename":"ForumReplyMessage","uid":4294981,"id":"message:4294981","revisionNum":1,"author":{"__ref":"User:user:58"},"readOnly":false,"repliesCount":1,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:microsoft-entra"},"parent":{"__ref":"ForumReplyMessage:message:4293879"},"conversation":{"__ref":"Conversation:conversation:4292793"},"subject":"Re: Guest accounts and MFA via Conditional Access in MS Entra","moderationData":{"__ref":"ModerationData:moderation_data:4294981"},"body":"
They can have per-user MFA enabled in their home tenant, but you have no visibility on that. If you are in contact with some admin on their end, you can have them check/reset the methods.
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May I ask you somehting - as I am not 100% sure here and hope you may give me some more \"light\" into this.
If I do not have MFA trust enabled, and I have GUEST user that completed MFA, I would expect I can see some details in \"Authentication methods\" in MS Entra for that user? If I understand it properly, MFA for those GUEST (who I do not have MSF Trust enabled) should be managed in our tenant.... so in case there is an issue at some point, I should be able to force \"RE-REGISTER\" MFA?