Forum Discussion
Kiril
Nov 18, 2022Steel Contributor
Enable notifications from this app -> Something went wrong. Please try again later.
I am trying to enable notifications on the Microsoft Authenticator. When I authenticate in a browser on my PC, I receive a notification to enter a code displayed in the browser on my phone without en...
- Apr 25, 2024I was getting the same error code 500014, and not finding anything really to help. I tried something last night, and got it to work finally. I found two enterprise applications from the Azure portal that were disabled. What's strange is that neither of these applications are listed from the Entra portal under Enterprise Applications.
Anyway, here's how I got it to work. From the Azure portal https://portal.azure.com/, search for Azure Multi-Factor. I found two applications. Azure Multi-Factor Auth Client and Azure Multi-Factor Auth Connector. Both of these applications were disabled. I just enabled them, and it just started working. Hopefully this will be the solve for you.
Nov 18, 2022
Look through the settings in AAD. Make sure the policy is enabled and configured properly.
https://portal.azure.com/#view/Microsoft_AAD_IAM/AuthenticationMethodsMenuBlade/~/AdminAuthMethods
The combined registration must be enabled for passwordless too. It's supposed to be enabled by default from October, but I've seen some delays in other tenants.
The prerequisites are determined by your selected passwordless authentication methods
- KirilNov 18, 2022Steel ContributorMight it's my misunderstanding - what does "Enable notifications from this app to get notifications for passwordless phone sign-in" exactly mean? I currently have passwordless sign-in enabled and it works. I just don't get the Push notification on iOS notification center. When I open the app I can there is a authentication request where I need to enter a double digit number.
Microsoft Authenticator policy and the combined registration are enabled in our tenant.- Nov 18, 2022Must be the iOS settings, i.e., your Authenticator app settings for notifications?
- KirilNov 24, 2022Steel Contributor