Credentials for Remote Management screen on Intune enrolled Macbook?

Hi all,

I've enrolled a Macbook in to Intune via Apple Business Manager. When I start up the Mac, it takes me to a Remote Management screen and asks for a username and password. I've tried both my Office 365 and Apple Business credentials, but neither work. Both are admin users.

Can anyone point me in the right direction?

microsoft intune

Simon_L
Oct 25, 2019
Riegs
Yes, I did! It was caused by MFA. You can turn off MFA for the particular user, sign in, then turn it back on. But I didn't think that was worth the hassle, so I just used non-user enrolment.

8 Replies

Riegs
Copper Contributor
Oct 25, 2019
Simon_L Did you ever sort this out. I'm having the exact same problem with a MacOS VM on a managed MacBook. Asks for credentials but doesn't matter what I enter it just comes back to asking again - not errors, warnings or anything.
- Simon_L
  Brass Contributor
  Oct 25, 2019
  Riegs
  Yes, I did! It was caused by MFA. You can turn off MFA for the particular user, sign in, then turn it back on. But I didn't think that was worth the hassle, so I just used non-user enrolment.
  - Robert_Giffin
    Copper Contributor
    Jan 31, 2024
    Simon_L, what do you mean by non-user enrollment? Do you mean set user affinity to off in the enrollment profile? I have done that and I am STILL getting prompted for credentials. Thoughts?

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Credentials for Remote Management screen on Intune enrolled Macbook?

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