Forum Discussion
Credentials for Remote Management screen on Intune enrolled Macbook?
Simon_L Did you ever sort this out. I'm having the exact same problem with a MacOS VM on a managed MacBook. Asks for credentials but doesn't matter what I enter it just comes back to asking again - not errors, warnings or anything.
Yes, I did! It was caused by MFA. You can turn off MFA for the particular user, sign in, then turn it back on. But I didn't think that was worth the hassle, so I just used non-user enrolment.
- Robert_GiffinJan 31, 2024Copper Contributor
Simon_L, what do you mean by non-user enrollment? Do you mean set user affinity to off in the enrollment profile? I have done that and I am STILL getting prompted for credentials. Thoughts?
- RiegsOct 25, 2019Copper Contributor
Simon_L Bugger!. I thought it might be MFA but I disabled it and tried again and it still didn't work. Must be some other issue or maybe I didn't wait long enough after disabling MFA. I might try it again with a longer wait before I start screaming. It's the first time I've tried to build a parallels VM on an enrolled Macbook so I've never experienced this before.
Thanks for the quick reply.
- Vadivelu_BalusamyOct 20, 2021Iron ContributorADE enrollment stuck at user login
When you turn on a ADE-managed device that is assigned an enrollment profile, the initial setup sticks after you enter credentials.
Cause: Multi-Factor authentication (MFA) is enabled. Currently MFA doesn't work during enrollment on ADE devices.
Resolution
Disable MFA, and then re-enroll the device.
https://docs.microsoft.com/en-us/troubleshoot/mem/intune/troubleshoot-ios-enrollment-errors#ade-enrollment-stuck-at-user-login