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Simon_L's avatar
Simon_L
Brass Contributor
Sep 22, 2019
Solved

Credentials for Remote Management screen on Intune enrolled Macbook?

Hi all,   I've enrolled a Macbook in to Intune via Apple Business Manager. When I start up the Mac, it takes me to a Remote Management screen and asks for a username and password. I've tried both m...
microsoft intune
  • Simon_L's avatar
    Simon_L
    Oct 25, 2019

    Riegs

    Yes, I did! It was caused by MFA. You can turn off MFA for the particular user, sign in, then turn it back on. But I didn't think that was worth the hassle, so I just used non-user enrolment.

Riegs's avatar
Riegs
Copper Contributor
Oct 25, 2019

Simon_L Did you ever sort this out. I'm having the exact same problem with a MacOS VM on a managed MacBook. Asks for credentials but doesn't matter what I enter it just comes back to asking again - not errors, warnings or anything. 

  • Simon_L's avatar
    Simon_L
    Brass Contributor
    Oct 25, 2019

    Riegs

    Yes, I did! It was caused by MFA. You can turn off MFA for the particular user, sign in, then turn it back on. But I didn't think that was worth the hassle, so I just used non-user enrolment.

    • Robert_Giffin's avatar
      Robert_Giffin
      Copper Contributor
      Jan 31, 2024

      Simon_L, what do you mean by non-user enrollment?  Do you mean set user affinity to off in the enrollment profile?  I have done that and I am STILL getting prompted for credentials.  Thoughts?

    • Riegs's avatar
      Riegs
      Copper Contributor
      Oct 25, 2019

      Simon_L Bugger!. I thought it might be MFA but I disabled it and tried again and it still didn't work. Must be some other issue or maybe I didn't wait long enough after disabling MFA. I might try it again with a longer wait before I start screaming. It's the first time I've tried to build a parallels VM on an enrolled Macbook so I've never experienced this before. 

       

      Thanks for the quick reply.

      • miclaink's avatar
        miclaink
        Copper Contributor
        Apr 15, 2023

        Riegs 

         

        I used itarian integration with apple DEP and the MFA was the issue. I went so far as to make this **bleep** account and add this comment so future suckers don't spend 2 hours googling, hope this helps someone.

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