Forum Discussion
DannyVLRS
Jan 21, 2020Brass Contributor
Azure AD Office 365 Your Password Has Expired
Started happening about a month ago users would change password after being prompted but the prompt keeps on returning. (Not happening to everyone but I'm unable to find a pattern)
Troubleshooting
We've logged out logged back in again restarted etc
Access Work or School Account > Info > Sync
Company Portal > Setting > Sync
Reset the password myself via 365 admin Center
Check for updates > Check for updates
Provisioned with autopilot and we use intune everything cloud based
I believe the below has something to do with things not working
- DannyVLRSBrass Contributor
I believe the issue may have been the passwords not syncing correctly.
Password constraints on local and online are different which is why they wouldn't sync.
User password satisfied one constraint but not the other not a problem we could see so very hard to figure out
- FredG93Copper ContributorHave you checked in the azure portal the sign-ins logs for those users?