Forum Discussion
Authenticator App - passwordless - when prompted?
imorton777 one possible solution could be this hint:
The passwordless authentication promt (three digit choice) only appears automatically, if your last sign-in was used by this method. If you're being prompted to use your password try to click on "other ways to sign-in", then choose app request.
After you've successfully signed in, try to log out or open up a new incognito session and sign in again.
Then you should be faced with the passwordless method. 🙂
This was a pain in the **bleep** for me until i got this understanding.
PatrickF11 did you manage to solve this? I am doing a pilot with two users and having different experiences.
One is a existing user with their mobile phone already enrolled to intune and that is setup for combined registration and as the authentication app. When he log´s in it ask´s for the password and then the notification with 3 number to choose from.
The other is a new user, that enrolled the device to intune, installed the authentication app, the MFA as activated (not the combined experience). When this user connects it immediately gets a notification in the app to authenticate by select one number.
Ricardo Mendes unfortunatelly not.
A few month everything was working as expecrted, then there were a few month where my account didn't do passwordless at all. Nowadays it is working.... how should is say... "sometimes"...