Entra ID 53003: How to identify primary authentication when Authentication Details are empty?
We are investigating repeated interactive Microsoft Entra ID sign-ins with the following pattern: - ErrorCode: 53003 (BlockedByConditionalAccess) - isInteractive: true - AppDisplayName: OfficeHome - Authentication requirement: Multifactor authentication Conditional Access correctly blocks these requests because they originate outside our trusted locations. We have already confirmed through controlled testing that the authentication flow can reach 53003 after the correct credentials are provided. Our current problem is different: We need to determine what mechanism satisfied the primary/first authentication factor for the observed 53003 events. For these events, Authentication Details are empty: - Authentication method: empty - Authentication method detail: empty - Result detail: empty Therefore, we cannot determine whether primary authentication was performed using a password, an existing token/session claim, PHS, PTA, federation, Seamless SSO, or another mechanism. Our questions are: 1. Is there any tenant-visible telemetry that can identify the primary authentication mechanism when AuthenticationDetails is empty? 2. Can fields such as AuthenticationProcessingDetails, AuthenticationProtocol, IncomingTokenType, OriginalTransferMethod, or AuthenticationMethodsUsed reliably distinguish between password validation and reuse of an existing authentication/token? 3. If additional authentication infrastructure is used: - can PTA Authentication Agent logs be correlated using RequestId or CorrelationId? - should Seamless SSO generate a corresponding Kerberos 4769 event for AZUREADSSOACC$? - should federated authentication be traceable in AD FS logs? 4. For Password Hash Synchronization, is there any tenant-visible telemetry confirming that Entra ID actually validated the password for a specific sign-in request? 5. If this information is not exposed to the tenant, can Microsoft Support retrieve backend authentication telemetry for a specific Sign-in ID / RequestId / CorrelationId and determine how primary authentication was satisfied? Our goal is not to determine why Conditional Access generated 53003 — that part is already understood. We specifically need to identify what satisfied primary authentication before the Conditional Access evaluation.
Fido passkeys blocked by policy
Hi all I'm helping out a customer with deploying physical passkeys and I'm running into a weird error. I've activated the sign in method and selected the two AAGuids for the Authenticator app and I've added the right AAGuid for the brand and model of passkey we are using. We can select the authentication method and enroll the security correctly but when trying to sign in using it we get the error as displayed in the attached picture. When checking the sign in logs i get this error message FIDO sign-in is disabled via policy and the error code is: 135016 I've not been able to track down any policy that would be blocking passkeys. anyone got any ideas?
passkeys in the Authenticator app regarding attestation
I have a question about passkeys in the Authenticator app regarding attestation in connection with QR code-based cross-device sign-in. When we register a passkey with attestation enabled in the Authenticator app, it can be used to complete the sign-in process on another device via QR code and Bluetooth Low Energy. According to Microsoft’s documentation, this shouldn’t be possible with attestation enabled, yet it works. What are we misunderstanding here? https://learn.microsoft.com/en-us/entra/identity/authentication/how-to-enable-authenticator-passkey Thanks for your inputs. Johannes
Disabling PIN-based login on Entra-joined PCs
Hi guys. Yesterday I took two machines off the domain and Entra joined them. The goal was 1) remove their access to domain resources 2) have tenant users login to the machine and get enriched tokens every time. this works as desired. The problem is every user gets prompted to set a pin. these are both shared secondary/tertiary PC's - there is no point to having a 6 digit PIN on them. I thought the new Authentication Methods tools had controls for this, but apparently not. A script was run to change certain related Reg Keys (by my onsite tech) but this had no change on reboot. textreg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork" /v Enabled /t REG_DWORD /d 0 /freg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork" /v DisablePostLogonProvisioning /t REG_DWORD /d 1 /f HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork Enabled key was set to 0, and DisablePostLogonProvisioning was set to 1. These are from various help threads I found here and other resources. Unfortunately, they do not work. Not sure what to do here. I've read there are InTune controls for this - but I don't really have the time to work out WindowsPC ennrollment profiles for 2 machines. The site has InTune, but only for iOS mobile management. Thoughts?
Passwordless POC Blocked by CA BYOD Policy – Looking for Workarounds
We’re currently running a POC for passwordless authentication in our environment. One challenge we’ve hit is that our CA BYOD policy blocks personal devices, which prevents users from enabling passwordless sign-in via the Microsoft Authenticator app. Since Authenticator is not a cloud app, we can’t exclude it from the CA policy using the usual cloud app filters. This is causing issues when users try to register or use passwordless sign-in from their personal phones. Has anyone dealt with this scenario or found a workaround that allows passwordless sign-in while still enforcing BYOD restrictions? Any ideas, suggestions, or creative solutions would be much appreciated! Thanks in advance!
MFA claim expired - Breaking web apps
Hi All, Testing: - Passwordless (Phone Sign-in baseline) - Sign in Frequency (Shorter than tenant setting) - Desktops are hybrid, receiving their PRT but no not use WH4B - Tenant still has Remember Trusted device for X Days enabled I'm seeing some strange behavior where Azure AD is showing the MFA claim has expired when trying to access web portals (Auth loops, webapp access issues (Outlook fine but not Teams), error messages). If I revoke the session completely and re-login to the native app pop-ups, things are fine again for a while. If the user closes the native auth window, the native apps limp along even with the MFA claim issue within the browser but the webapps are still broken. WebApps continue to SSO in with the token in this state. Research is pointing that it might be the tenant wide remember trusted device settings, although I am not in a position to disable this global setting until after the test deployment. Disabling the SIF, seems to resolve the MFA claim expiry immediately, i'll check in a few days to see if that is still the case as it'd be outside the trusted device setting interval too. I have a support request at the moment with the advice to enable persistent browser sessions which I'll test but don't think that is the core of the issue. Is their a way around this, have others had similar issues? Thanks!
Kid finds a way into my account using an old PIN
I have set up parental controls. Somehow my sone managed to find the password logged in the Microsoft Familly app and changed the settings at will. I have changed my password in the meantime but he found an easy way around it as he selects use other methods to sign in and then selects PIN, inputs my old PIN and he is back in. How is this possible? I have changed the password, I have changed the PIN, turned on 2FA and reset Windows Hello and he just goes around all this in one go by introducing my old PIN. Is there a fix for this ?
Disable Windows Hello AND Remove Existing PIN
Previously, after setting up Windows for an Azure AD user, it would give me a prompt saying that my organization requires a PIN for Windows Hello. I would hit next, then close the dialog asking for the PIN, and it would say there was an error or something, I'd hit OK and I'd be in Windows with no further Windows Hello harassment until I restarted. Once I got the device enrolled in Intune, it would apply the policy I have a policy that disables Windows Hello. However, a recent update to Windows seems to have made it impossible to bypass setting up a PIN. Because I can't enroll the device in Intune during the Windows Setup, the disable policy doesn't apply until after the PIN is established on the account. Once the PIN is set up on a Windows Account, it is not removed when Windows Hello is disabled via Intune/GPO, and it is seemingly impossible to remove manually. The only lead I've been able to find is to delete this folder: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC\. However, Windows simply is not letting that happen, even after taking full ownership of the folder as a local admin. My only workaround is to first setup the device authenticating with my own account which will have the PIN. Then enroll in Intune with the user's account to their policies applied and Hello disabled. Then create the local admin account. Then add the users account. Then log into the local admin account and delete my account. Finally, log into the users account to create shortcuts and do QA. We use Bitlocker with a PIN that effectively does the same thing as Windows Hello with a PIN, except it also encrypts the disk. So I really don't see what it brings to the table besides a redundant password for users to memorize and extra help desk work when they forget it? How do I get devices configured without adding a bunch of work to get around Windows Hello?Issues with Passkey Login Hanging on "Connecting to Your Device"
Hi everyone, I'm currently working on enabling passkey login for some users. I have a test account where I enabled the passkey and enrolled it in Microsoft Authenticator. However, when I try to log in and scan the key, it hangs on "connecting to your device." Has anyone encountered this issue before? How can I find the root cause, and which log would show what might be blocking me? Thanks in advance for your help!
