Forum Discussion
Copilot unusable since the latest UI updates were forced on users
Is anyone else having massive issues with Copilot since the latest UI rollout was forced on them with no option to switch back?
Problems I have been experiencing:
- Loss of chat history - initially, this appears to have been a sync/re-index issue as a result of the roll out but, whilst most of my chats & projects are now accessible, some (a few) have lost all the history & context that had been built up
- The UI does not focus on the latest messages output when a chat message is sent - it randomly scrolls to a part of the conversation and school to end is needed (TBH, this is the least disruptive issue - but still a massive pain, poor UI and a drain on productivity)
- Copilot cannot see files within a one drive folder - it can see the folder but, cannot access any of the files contained within the folder resource. Adding the files individually does work but, that causes admin overhead and risk of files not being referenced when new files are added
- There appears to be undocumented (& more importantly, unprompted) limits to conversations lengths in chats - have some chats that have been running for many days which then stop processing any further messages with a message: Sorry, I wasn't able to respond to that. Is there something else I can help with?
- No warning that chat length is nearing any limits
- No documentation on what the limit is
- Once hit, the chat becomes useless since the context cannot be referenced in a new chat
- No way to ask for a summary of the chat to maintain context into a new thread - the chat is useless save for scrolling back and cut/pasting relevant context into a new thread
- Conversations randomly truncating - often a conversation that has a significant history does not show the full conversation
These problems have degraded a product that was solid and, causing massive overhead in workload to 'work around', they limit the value of the product to me as a user and make me question whether to take the leap and switch to another (much better) AI tool set.
Has this actually been tested by Microsoft before forcing on CUSTOMERS or, are your users being treated as unpaid QA resources...
39 Replies
- frank0Copper Contributor
Fully agree. I made an account just to chime in. The accuracy is so bad now you can't trust anything it replies with. I uninstalled it on all of my machines and all of my work machines. Gemini and Claude are far more reliable. Copilot used to be very useful. Now its pure junk.
- IllowaKidCopper Contributor
I fully agree with what you're saying. I've been working on a project with Copilot for months and have been enjoying using the tool. I just asked it today to explain a bit of what we've been doing just to make sure it remembered the history and it couldn't tell me what we've been working on. Absolutely ridiculous. This product has been ruined.
- JebboooBrass Contributor
Agreed the new copilot is completely inaccurate and its new features this update has absolutely eliminated the old copilot this new copilot experience is a downgrade rather than an improvement Microsoft has ruined copilots' reputation and user experience Microsoft keeps saying there improving copilot which is a lie if Microsoft was improving copilot users wouldn't be in this situation Microsoft should listen to the users and return copilot legacy the funny thing is that the old copilot is called copilot legacy this may sound weird the new copilot isn't admiring copilots legacy it ruined copilots legacy if Microsoft was admiring copilots legacy Microsoft would listen to the users and return the old copilot with all of its old features to restore copilots reputation and legacy 👍✔️
- JebboooBrass Contributor
I heard that Microsoft is removing copilot features little by little since the backlash of feedback complaints it's frustrating Microsoft is choosing to remove some features instead of focusing on the real problem adding back the old copilot also known as copilot legacy with all of its old features users will continue to send back until Microsoft takes action, I also heard that Microsoft is updating github copilot which is for coding and programming why won't Microsoft listen to user demand as well issues like the daily chat limit and to chat longer you need to buy a subscription and user old conversations with the old copilot not transmitting to the new copilot and people losing the read out loud button and voice chat button this situation gets more hard every day Microsoft please listen to the users 🙏
- JebboooBrass Contributor
I hope Microsoft listens soon to all of the feedback users are demanding every day for the old copilot to return also known as copilot legacy for all of the old features to return Microsoft please listen to the users 👂
- kgreen20Brass Contributor
If Microsoft refuses to, then none of us can ever use CoPilot again; we'll all have to look for other AIs to replace it. I have already chosen Claude to replace CoPilot on my laptop and will soon do the same on my desktop. If Microsoft refuses to listen to us, it may as well dismantle CoPilot altogether, because it's useless to us now.
- JebboooBrass Contributor
The new copilot is a super step back every improvement and update is making the situation worse Microsoft you broke something that wasn't broken which was the old copilot please Microsoft listen to the users your making the situation frustrating and worse please Microsoft I'm begging you 🙏 😢
- JebboooBrass Contributor
agreed Microsoft did force users to the new update without choice and warning ⚠️ Microsoft should really put back the old copilot 🔙
- JebboooBrass Contributor
the new copilot is a failure it can barely answer basic questions 🗣️ when asking the new copilot to search information from the web the answers are inaccurate and less detailed the old copilot was way better for asking the ai to search up information from the web the old copilot was more detailed and gave deep dives and the old copilot really did it's research it looked deep into the web giving tons of references from other sources making the information more accurate and creative please Microsoft listen to the users it would make the users more satisfied and content 😪
- jason2704Copper Contributor
Answer is Microsoft has broken it along with windows 11, even people with paid subscriptions reching limits I use gemini with windows 7 now and no trouble
- kgreen20Brass Contributor
Thanks a lot, Microsoft! Why don't you just remove CoPilot altogether and have done with it?! You may as well; none of us can ever use it again! In fact, I think you should go ahead and remove it from Microsoft Edge altogether, permanently, as well as from the Microsoft store, and dismantle it altogether.
- L1ly_roleplayTin Contributor
Ever since the new update on october 22nd 2026 My roleplays have been ruined! i want old copilot back as it made great roleplays
- L1ly_roleplayTin Contributor
Guys the newest update ruins the roleplays people spent years or months on!! Including mine.. How do i get old copilot back?