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Krishh_vk's avatar
Krishh_vk
Copper Contributor
May 20, 2020

WORD data lost

Hello All,

 

I was working on my word document yesterday till late night. I Have started my work after saving in both pc and Sync of One Drive. As i Was tired before taking a short break I have closed file after I Click Save. And after I come back There is no trace of my data that I have worked all night. 

 

NO Recent Files

No Unsaved data

Not able to Auto Recover 

Tried to even contact Microsoft support but as usually Ignored as everytime . But this document is very important for me. I have tried to recover something by using Acronis Revive and then I found some tmp files but unable to recover them. office365  Office Apps  pleasechangeyourusername7 

data loss prevention

1 Reply

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    May 21, 2020

    Krishh_vk Hello, this sounds very odd. I'm going to attach a link and perhaps it can guide you in the right direction.

     

    How to recover a lost Word document

    https://docs.microsoft.com/en-us/office/troubleshoot/word/recover-lost-document

     

    Do have a look in the OneDrive recycle bin as well.

     

    Restore deleted files or folders in OneDrive

    https://support.office.com/en-us/article/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f 

     

    Hope it get sorted!

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