Forum Discussion
Windows 10 desktop listed in the built-in Office 365 MDM
A Windows 10 desktop is listed in the built-in Office 365 business premium Mobile Device Manager. I can not delete it or do something else at the MDM whit this device either. Can someone tell me how this is possible and more importent how I can remove this divece from the MDM?
Regards,
Pieter
- Does nobody have an idea?
Pieter,
There is a lot of information that you have not provided which makes it hard for anyone to respond.
Even a screenshot would help.
But it would help to know the basics:
- What kind of subscription do you have
- How many devices/users licensed vs how many are impacted -- 1 out of 1,000 vs 1 out of 3 vs you only have 1 device
- Is this a personally owned device or a corporate owned device
- What is the OS involved? Windows 10 Home, Windows 10 Pro etc, or iOS 8, or android 7
- When the problem start, is this a new device?
- What is "wrong" --- in your case why is it a problem that the device is showing up there?
-Neil
Hi Neil,
Apologies for sharing limited information. Here are more details:
- I have one subscription with a office 365 business premium licence.
- I have also one admin account.
- I use multiple desktops and IOS devices for the Office user.
- The IOS devices are good in built-in Office 365 MDM.
- But there is also one desktop listed in the MDM. This is the desktop with which I have set Office 365 MDM. The desktop runs on windows 10 Pro. I can not remove this desktop and do not perform any other actions as well.
- It is not really a big problem, but I assumed that desktops are not included in MDM. I wonder how this is possible and whether it can do any harm.
Regards,
Pieter
