Forum Discussion
Whiteboard storage location?
Hi,
According to this update MC1024395 the storage location for a Whiteboard created in a Teams channel should be the corresponding SharePoint site instead of the initiator's OneDrive. I have checked two tenants but the storage location is still OneDrive, even in new Teams channels.
- Is this update rolled out? I have checked the news center but I could not find anything usefull.
- Is there something I can do as an M365 admin?
Kind regards,
Juan
1 Reply
MC1024395 is indeed rolling out, but it's a gradual, tenant-by-tenant rollout that started in late 2024 and continues through 2025. Microsoft typically doesn't provide exact completion dates for these storage migrations. Your observation is correct - many tenants still show Whiteboards in OneDrive even after this announcement.
Verify If Your Tenant Has the Update
- Check Message Center:
- Go to the Microsoft 365 Admin Center.
- Navigate to Health > Message Center.
- Search for MC1024395 or filter by Whiteboard. If the message shows as "Completed," the update is applied.
- Test it
Actions for M365 Admins
- Force Sync (If Partial Rollout):
- If the update is partially applied, restart Teams or clear the cache:
- Windows: %appdata%\Microsoft\Teams\Cache
- Mac: ~/Library/Application Support/Microsoft/Teams/Cache
- Configure Retention Policies (Optional):
- To ensure compliance, set retention policies in the SharePoint site associated with the Teams channel.
Workaround (Until Full Rollout)
- Manually Move Whiteboards:
- After creating a Whiteboard in Teams, open it in the web app.
- Use the File menu to Save As and choose the Teams channel’s SharePoint folder.
- Use SharePoint Integration:
- Attach existing SharePoint-stored Whiteboards to Teams posts via the Files tab.
My answers are voluntary and without guarantee!
Hope this will help you.
