Forum Discussion

Adrian Laub's avatar
Adrian Laub
Copper Contributor
Sep 20, 2017

"We couldn't book that appointment. Please try again." Error Message

error message

We are receiving this error message when bookings are made. The booking request is still sent to the staff calander and shows on our bookings page. The issue is that the customers will not be able to confirm that their booking has been completed successfully .

 

3 Replies

  • alebrown's avatar
    alebrown
    Copper Contributor

    I am having the same issue. I just created a 15 minute booking and I got the error, so I tested with my existing 30 and 60 minute ones and those show this error too. The meetings are created fine both for the sender and for me, but the error message is misleading and confusing. Do we need to open a ticket with Microsoft?

  • Were you able to solve this issue? 

     

    I'm having this issue as well. but I tried searching and the most relevant result was this.