Forum Discussion
Visio Online is Live!
Here is a weird issue: we do not have Visio Online available...
User is licensed with E3 license, we get the option to open in Visio Online but still the file is downloading in the browser. PowerPoint, Excel and all the others just open in the browser by default.
Is there anything we can do to enable it or are there any prerequisites we need to keep into account?
Thanks for reaching out. If your Visio file is getting downloaded instead of opening in a browser, your administrator needs to deactivate SharePoint's OpenInClient feature settings.
You can find info on this particular setting here: https://technet.microsoft.com/en-us/library/ee837425.aspx?f=255&MSPPError=-2147217396
JoostKoopmans1 wrote:
Here is a weird issue: we do not have Visio Online available...
User is licensed with E3 license, we get the option to open in Visio Online but still the file is downloading in the browser. PowerPoint, Excel and all the others just open in the browser by default.
Is there anything we can do to enable it or are there any prerequisites we need to keep into account?
- JoostKoopmans1Jul 24, 2017Iron Contributor
Thank you for your reply. Unfortunately I am the administrator and the OpenInClient feature is deactivated. I have entered a support ticket for this to troubleshoot.
- JoostKoopmans1Jul 26, 2017Iron ContributorFurther testing shows all our .vsdx and .vsdm files open in the browser and none of the .vsd files open in the browser. Not sure if this is a specific issue for our tenant. Still working with Microsoft support on this.
- JoostKoopmans1Jul 31, 2017Iron Contributor
Support has concluded the VSD files we use are not supported in Visio Online. Renaming them to VSDX will solve the issue.