Forum Discussion
Viewing older emails in a shared mailbox
I have a friend who is a member of a shared mailbox. The shared mailbox shows up in her Outlook but only displays emails going back 12 months. I had checked the settings of her own account and it was...
It should work in both ways you've configured it, but it might take a while for Outlook to reflect changes on existing profiles, depending on the size. And it's not that uncommon for the local OST file to get corrupted in some way. Creating a new profile is the usual approach.
VasilMichevcreating a new profile is one thing I didn't think of. However now that it's working for the person I don't want to mess with it. But if there is ever a need to remove the shared mailbox as an account, I will definitely try a new Outlook profile. Thanks for the reminder.
