Forum Discussion
Mwkirk
Aug 19, 2020Copper Contributor
User cannot delete calendar items
I have a user who is having issues deleting items on Shared Calendars when using Outlook 365. She can delete the items using the Web Portal with no problems so I would not think it would be a rights...
FrickFrack
Aug 19, 2020Copper Contributor
I have at least two users also facing this issue. Sorry for the note without contributing. Could not find a topic on this using the trusted search engine machine.
I did try un-selecting "Download Shared Folders" under account settings.
I did try un-selecting "Download Shared Folders" under account settings.
- FrickFrackAug 21, 2020Copper Contributor
Worked with Microsoft on this.
- Tried another similar machine with the same account.
- Uninstalled using MS SARA (https://support.microsoft.com/en-us/office/about-the-microsoft-support-and-recovery-assistant-e90bb691-c2a7-4697-a94f-88836856c72f)
- Reinstalled from Office.com
- Confirmed Office 2016 was updated
- Remove and re- added to the O365 group with interesting results. After removing the group could not be found on Calendar, as expected. Then after re-adding, an email is sent out to the user and using the "view group calendar" button in the email would present another permission like error (that I didn't write down). The calendar can then be found but the same end results Mwkirk's posted error.
- Ms case is still open as they are looking into it.
- The work around seams to be to use O365 web in the mean time.