Forum Discussion
Trouble Sending to Gmail / Google Workspace domains
I have been having the same issue. Certain clients who use Microsoft cannot send us emails due to Google Workspace. It is saying that our system is blocking them despite us changing all of the spam filters to allow for their emails. The last thing we are trying is to whitelist the IP addresses of Barracuda and Microsoft.
Here is the message our client's see:
Status code: 550 5.7.350
When Office 365 tried to send the message to the recipient (outside Office 365), the recipient's email server (or email filtering service) suspected the sender's message is spam.
- EJaeger85Jan 13, 2025Copper Contributor
Same problem one of our customers have.
I already configured DKIM and DMARC and added the domain in postmaster tools, but nothing helps.
Someone solved that problem somehow?
Customer is also sending only some mails per day and DMARC policy is reject, so cant send spam anywhere.