Forum Discussion
Mark Hansen
May 08, 2019Copper Contributor
Track when users read an email
Is there a way to track when users read their emails in Exchange Online? I opened a ticket with Office365 support and they said try some third party support that would attach to everyone's Outlook c...
JeremyMiller
May 09, 2019MVP
If you are looking for read statistics on a specific email, as already said using something like a tracking pixel can help gather those stats but you may have better results using a third party email campaign.
If you do a compliance search in the Security and Compliance center you can download a csv with the results which includes an “isread” attribute. That is only going to tell you if someone marked the item as read though and isn’t something I’d recommend for use as a routine tracking method.
If you do a compliance search in the Security and Compliance center you can download a csv with the results which includes an “isread” attribute. That is only going to tell you if someone marked the item as read though and isn’t something I’d recommend for use as a routine tracking method.
- AseelShawabkehDec 13, 2022Copper Contributor
How i can do this ?? JeremyMiller