Forum Discussion
Track when users read an email
Is there a way to track when users read their emails in Exchange Online? I opened a ticket with Office365 support and they said try some third party support that would attach to everyone's Outlook c...
adam deltinger That's what Microsoft originally responded with too. We are looking for something on the server side to see when a user reads a message or not. We can pull reports of how many emails were read in a week so there should be a log somewhere with that info.
Alright! Then no, then this is definitely not the solution! There is no guarantee with this either because nothing will force any recipient to send a read receipt!
What’s the real purpose of this report! Are you having troubles with people not reading mails? 😊
What’s the real purpose of this report! Are you having troubles with people not reading mails? 😊
adam deltinger We have to do a lot of eDiscovery and that is always something that is requested. We used to be able to show that until we migrated to Exchange Online and the get-MessageTrackingReport & ReadTrackingEnabled function was removed.