Forum Discussion
RubyMay
Oct 17, 2021Copper Contributor
"Sorry we couldn't find your file. Was it moved renamed or deleted?"
I am receiving this message when trying to open a Word document. It is not synced to OneDrive and the file is not on OneDrive at all, just a local file. I have read all previous discussions I can f...
Anonymous
Oct 17, 2021Hello.
the decisive thing is where you saved it?
because files that are only opened e.g. on the site and you do not save them are simply read without location.
And the local file is assigned a path - if you move it to another folder it is there but for the application it is removed from the correct location.
RubyMay
Oct 17, 2021Copper Contributor
Hi Deleted it was saved in a folder on an external hard drive, so its path was something like F:/MISC/writing.
I did not move it to any other folder, so Word shouldn't be behaving like I have. Until it disappeared from everywhere except my pinned documents in the Word 'Open' page, it remained in the same file location it has always been in, which is why this error was so unexpected.
- AnonymousOct 18, 2021This behavior may be due to security.
File Explorer > external drive, after searching - it should open in Word - if it does not do this is some error.- RubyMayOct 18, 2021Copper Contributor
Thanks Deleted, unfortunately since the file has seemingly disappeared from everywhere except the pinned documents in the word program, searching from File Explorer yields no results for the missing file. It must be another error then. Thank you for your suggestions though!