Forum Discussion
Barbara1000
Sep 30, 2019Copper Contributor
SmartArt in PowerPoint isn't a SmartArt anymore
I have created a hierarchy SmartArt in PowerPoint (Office 2016 on Mac) about a month ago, saved as pptx on Google Drive and kept editing and expanding it. Lately, I have opened the PowerPoint and wan...
kmetz007
Feb 24, 2021Copper Contributor
Barbara1000 - I have just learned from one of my IT folks that this is a glitch that occurs when the metadata is lost. I grouped my SmartArt after creating a very large org chart that I wanted to move as one element on the page. He believes that this grouping process may have converted the SmartArt to a shape/shapes thus deleting the metadata. He said this is the first time he has seen this issue at his current job but after being in IT for 6+ years, it's a thing. 😞 The takeaway is unfortunately to start over.