Forum Discussion
Shared mailboxes being assigned licenses in Exchange Online?
I just noticed that my Shared mailboxes are being assigned M365 licenses (Microsoft Business Standard) from my pool of licenses. It was my understanding that as long as the Shared mailbox is under 50...
How exactly are you creating the shared mailbox? No automatic assignment should be happening, and you definitely dont need a license (unless you require specific functionality, as detailed in the service description: https://docs.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-service-description). You can check the Unified audit log for any entries corresponding to license changes in order to figure out what's happening.
I'm creating them directly through the M365 Portal using the Shared Mailbox wizard, so nothing special, and the Shared Mailboxes were meant to be nothing more than the basic function of allowing more than one user to monitor emails that arrive for specific email aliases.
I will definitely check the Unified Log to see if I can identify why licenses were assigned to these Shared mailboxes.
I will definitely check the Unified Log to see if I can identify why licenses were assigned to these Shared mailboxes.
- You can also create them shared mailbox directly via PowerShell and compare the behavior.