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Karen_Curtis's avatar
Karen_Curtis
Copper Contributor
Jan 10, 2021
Solved

Shared M365 calendar not refreshing in a second M365 account - any suggestions?

Hello, I recently shared a M365 Outlook calendar with another user (recipient) who also has a M365 account (in a different organization). They accept my shared calendar invite and they can now see m...
  • boneyfrancis's avatar
    Jan 11, 2021

    Hi Karen_Curtis,

     

    Per https://support.microsoft.com/en-us/office/calendar-sharing-in-microsoft-365-b576ecc3-0945-4d75-85f1-5efafb8a37b4:

     

    Instant syncing for sharing outside your tenant isn't supported currently. While you can share in these configurations, syncing will happen periodically. There are two types of cross-tenant sharing:

    • Microsoft 365 to another Microsoft 365 user (if external sharing is enabled).

      A full shared calendar is created, but the sync will happen approximately every three hours. Instant syncing will eventually be enabled for this setup.

    • Microsoft 365 to an Outlook.com user. If external sharing is disabled, sharing to another Microsoft 365 user also falls into this group.

      An ICS URL is generated when sharing, which the recipient can use to add to any calendar service. With an ICS subscription, the recipient’s calendar service chooses when to sync the ICS subscription to receive new updates. If the recipient is an Outlook.com or an Microsoft 365 user, the sync will happen approximately every three hours.

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