Forum Discussion
MicrosoftShared calendars now sync to mobile phones
MicrosoftHi Robert, the Outlook mobile apps do not yet support shared mailboxes. The best way to help increase the priority of this request is to vote for it in UserVoice. Here are the links to the request for shared mailboxes on the iOS client and the Android client.
I have tested this on both iPhone and Android devices.
To access office 365 shared resource mailboxes on mobile devices (eg. Mailbox, calendars, etc)
- must be set in office 365 admin -> Shared Mailbox
- user must be permitted access
- This is not for user account mailbox that is shared
complete the following:
Step #1 Uninstall OWA for iPhone/Android app - IMPORTANT
Step #2 Log into OWA using browser on PC
Step #3 Select Calendar icon
Step #4 Select "Add Calendar" icon on menu, "From Directory"
Step #5 Search for mailbox shared with user
Step #6 after successful addition, enable shared calendar by selecting it.
Step #7 Install OWA for iPhone/Android
Step #8 configure account in OWA
Step #9 calendar should now be accessible in app, just like OWA on PC.
- I agree complete. We have on premise Exchange 2013 and I'm constantly amazed how many bugs we find and how featureless the product it. We want the same features on our mobile devices that we have in Outlook for desktop. Nope, we just don't get those.
I'm rather baffled by this entire thread up until this note that led to some additional research. So let me get this straight MS... you added the ability to see shared resources in the mobile OWA app, then immediately discontinued that app, did not update any of your KB articles, and have not put the ability in the Outlook mobile app? Because fact is, you can NOT access shared calendars in Outlook mobile on iOS or Android, and your support people in those apps have confirmed this limitation. It's crippling, because you also don't make shared calendars available via Exchange configuration in the Mac OS or iOS. So mobile is left in the dark and you're forced in every way to use Outlook on PC and Mac because you're apparently violating your own standards so Exchange developers can't access these resources in their apps? I'm really baffled by all this, especially given what a huge enterprise product this is....
I thought it was declared that OWA was "dead", non-supported, and that the "new" app was to be used. Need some chime back from the mother ship to clear up this mess.
