Forum Discussion
Saving sent items in the mailbox of delegator
Hello All, We have set up delegated access in Exchange as follows : 1. The delegate, Bob, is using OWA. 2. The delegator, Anne is using Outlook 365. Access has been granted in Outlook thr...
ManjulaSicom Hi, could it be a case of mix up?
-MessageCopyForSentAsEnabled vs -MessageCopyForSendOnBehalfEnabled
For reference see the examples here https://docs.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-user-mailboxes/automatically-save-sent-items-in-delegator-s-mailbox
Hello bec064,
Thank you for taking the time to reply.
Unfortunately I checked well before launching the command as I got mixed up before.
But when -MessageCopyForSendOnBehalfEnabled did not work, I tried -MessageCopyForSentAsEnabled. Nothing works; the email is not getting saved in the mailbox of the delegator.
I have tried it successfully with 2 users using Outlook 365 (followed the instructions given in the mentioned article).
In this case, the delegator is on Outlook 365 and the delegate is using OWA.
Thank you.
Thank you for taking the time to reply.
Unfortunately I checked well before launching the command as I got mixed up before.
But when -MessageCopyForSendOnBehalfEnabled did not work, I tried -MessageCopyForSentAsEnabled. Nothing works; the email is not getting saved in the mailbox of the delegator.
I have tried it successfully with 2 users using Outlook 365 (followed the instructions given in the mentioned article).
In this case, the delegator is on Outlook 365 and the delegate is using OWA.
Thank you.
ManjulaSicom Hello again, have to ask if you are in hybrid mode? Is one of them on-prem and the other user in cloud? The MessageCopyForSentAsEnabled and MessageCopyForSendOnBehalfEnabled settings are not supported if they are located in different environments.
- Hello bec064,
Nopes both users are on cloud. Except the delegator is using Outlook and the delegate is using OWA.
Thank you.ManjulaSicom Thanks, will try it myself later today and let you know the outcome.
ManjulaSicom Hello, sorry for the late reply. The community was under maintenance.
So if you use "Get-Mailbox | FL" you can confirm that the user has these settings enabled?
And the delegate use the From field as well?
- Hello Bec064,
No worries. I was on leave so I am replying to you today.
Yup MessageCopyForSentAsEnabled and MessageCopyForSendOnBehalfEnabled are both true.
Yes Bob displays From and chooses Anne then the mail appears On behalf of at the recipient's place.
How are you able to paste screenshot in this area? I tried but could not.
Thank you.