Accept & Do Not Send a Response

Lucien Riviere well said, that sums up exactly what is happening. There are no other logical reasons as to why they are dragging their feet. Windows should have been the first platform as that is where it all began. Unless they are fixing the hardest last as it has been around so long and does not adapt well in the rapidly changing IT world. I learnt a long time ago to start with the hardest issues first as your customers will be happy for it. Julia Foran does read the messages but strangely this issue is not a high priority so she takes a few weeks to reply. I used to joke about it at work that it will be fixed by Xmas but sadly that is not going to happen.