Forum Discussion

Renzo Patricio Carpio's avatar
Renzo Patricio Carpio
Copper Contributor
Mar 01, 2018

Quarantine link not working

Hello guys,

The following links is being used my several of my customers to access items in quarantine in case they cannot wait for the daily digest:

https://admin.protection.outlook.com/quarantine

It has been ok for a while, but starting last week, some users are reporting that the link is not working.

I tested with several users and the link is indeed not working.

They get the following screen:

 

Any ideas?

 

-Renzo Patricio

6 Replies

      • Carl Shriver's avatar
        Carl Shriver
        Copper Contributor

        You're missing the number sign:

         

        https://protection.office.com/#/quarantine

         

        That should work for users and admins.  I tested it with a non-admin account and was able to access the users quarantine from there.  Only issue is that its a bit hidden and you might miss it if you don't click around a bit.

    • Carl Shriver's avatar
      Carl Shriver
      Copper Contributor

      Thanks, Vasil!  This has been a thorn in my side for quite a bit.  Strange that Microsoft couldn't have put a simple redirect in the old link, or a page stating that it had changed.  Oh well.  

      • VasilMichev's avatar
        VasilMichev
        MVP

        No argument on that, but the folks at Microsoft obviously have their own views...

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