Forum Discussion
Presentation Translator add-on for PowerPoint : AI Server connectivity
Hey Team,
Recently I installed Presentation Translator for PowerPoint(16.0.11001.20064) 32-bit. Whenever I am on a wired connection the add-on could not establish connection with the speech recognition (AI) server but I am on the WiFi the connection establishes easily. [check the random errors it gave me] [https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftranslator.microsoft.com%2Fhelp%2Fpresentation-translator%2F&data=02%7C01%7Cali.fadavinia%40fcc-fac.ca%7C41727056979d4d65259e08d6442bb56e%7Cb1b05ab28e594f358b8376d9a026391c%7C0%7C0%7C636771351844851722&sdata=01xWeUdefH%2FZv%2BL%2F0A3wtx2Zbkl2bw%2FovZaJ5SFRhlk%3D&reserved=0 for translating add-on]
I want to know what is the IP Address (or URL) for the AI Server or wherever the processing machine is hosted so I can check my proxy to see if the URL(or IP Add) is whitelisted on my WiFi network and the proxy is bypassing those information(packets).
Any logical help is greatly appreciated.
So after did a lot of packet inspection and digging into logs:
Make sure your proxy is bypassing traffic from following URLs:
shExpMatch(host, "*.multitranstms.com") ||
shExpMatch(host, "*.microsofttranslator.com")
2 Replies
- Did you file a bug with Microsoft? This URL is not listed on their O365 services page.
So after did a lot of packet inspection and digging into logs:
Make sure your proxy is bypassing traffic from following URLs:
shExpMatch(host, "*.multitranstms.com") ||
shExpMatch(host, "*.microsofttranslator.com")
