Forum Discussion
Outlook error when doing a search
Has anybody figured this out? We just started having this issue 2 years after this thread died.
Thanks!
Mikel
MikelReber Coindidence, i don't think so, i also got the same error today... Anyone can confirm the right way to do it?
- Reinstalling office fixed our issue temporarily. BUT we're already getting cases where the problem has come back.
A client began receiving the message across their user base yesterday. They use on-prem Exchange. I rebuilt the Exchange Index on the server but same error continues. Based on the other input in this thread I'm leaning towards a client side issue maybe a patch that was released?
Has to be client side - OWA searches are fine. I didnt apply any updates manually though and we have automatic updates turned off except security patches.
Odd. I'll have to keep monitoring this thread.
We have also starting getting this from all our users in the past few days. Office 2016/2019 Pro Plus and H+B with Exchange 2013 On-Prem.
For mine, i just disabled ServerAssistedSearch in the registry, but we need a root cause, as this would be a huge pain to do for all of our users.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\Search Value name: DisableServerAssistedSearch Value type: REG_DWORD Value: 1
dlrash This setting worked for me. The problem started with the new version of Outlook that moved the search to the top of the window. The problem was on Exchange accounts that were using a local PST.
dlrash -- Thank you.
I verified this fixed the one issue the crept back up.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\Search Value name: DisableServerAssistedSearch Value type: REG_DWORD Value: 1
I will be applying this to our network via GPO until a real fix is discovered.
