Forum Discussion

foxx109's avatar
foxx109
Copper Contributor
Apr 14, 2020
Solved

Outbound Spam Filter Policy

So I'm trying to configure an outbound Spam filter Policy to prevent a user from always getting thrown in the Restricted Users bin.  The Policy I created was very standard and I want it to apply to the user in the screenshot

 
 

However once it is created it looks as if the Custom outbound Spam policy only applies to users who are recipients of the sending user in the tenant.  (internal to internal communication within the tenant)

 

I want this policy to apply to all outbound messages sent from TU@mictestacc123.onmicrosoft.com (even users on other domain) not just ones sent to other users within the tenant.  Is this possible?

 

 

  • Hi, foxx109 

     

    The way your policy is set, my understanding is that it will do what you want it to do.  Is this not what you are experiencing?

     

    Also, does the default outbound spam policy in the Security and Compliance Center not meet your needs anyway?

     

    Kind regards

    Peter

12 Replies

  • Michael Platt's avatar
    Michael Platt
    Brass Contributor

    foxx109 Any idea why a "default" outbound spam filter would not via viewable via the GUI? We have a ticket open with Microsoft support but they are stumped.  How to we bring this back. Right now we are getting NDRs for all outbound external forwarding.

  • Hi, foxx109 

     

    The way your policy is set, my understanding is that it will do what you want it to do.  Is this not what you are experiencing?

     

    Also, does the default outbound spam policy in the Security and Compliance Center not meet your needs anyway?

     

    Kind regards

    Peter

    • Michael Platt's avatar
      Michael Platt
      Brass Contributor

      PeterRising Any idea why a "default" outbound spam filter would not via viewable via the GUI? We have a ticket open with Microsoft support but they are stumped.  How do we bring this back. Right now we are getting NDRs for all outbound external forwarding.

    • foxx109's avatar
      foxx109
      Copper Contributor

      PeterRisingthank you kindly for your response

      The default outbound spam policy works fine, I was trying to configure one of these for a specific user who sent a lot of mail that was getting flagged as SPAM (that it the nature of there job) and kept getting thrown in the restricted users bin 


      I'm just surprised in the second screenshot where it says 

      If this message is received from: TU@mictestacc123.onmicrosoft.com (it is highlighted) 

       

      I thought it was say,

      if this message is sent from: TU@mictestacc123.onmicrosoft.com 

       

      Since it is an outbound Spam Policy and I want it to apply to outgoing messages

      It almost makes me think that the policy is only for internal to internal communication

       

      https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/configure-the-outbound-spam-policy?view=o365-worldwide 

       

      The article makes it sounds like it is for outbound messages, IDK am i missing something?

      • foxx109 

         

        It's very misleading that it's labeled recipients I agree, but the users you place in here will be targeted by the outbound policy.   👍

Resources