Forum Discussion
OneNote Searching (Indexing ?) Problem (Bug)
Replying to my own post - BUT I FIXED IT! - BUT now have other problems.
Here's what I did.
First - Backed up OneNote (which I don't fully understand where, how that works)
Next - Found the Onenote location - then closed Onenote
Next - deleted all of the files in the Onenote cache
Next - Brought OneNote back up - and it came up EMPTY (with Errors)Jacked around with the Open Backups - AS WELL AS trying to use a New Notebook location
(where I had copied my Notebook files on the advice of another post).Anyway, I finally got Onenote back up and the Search function is now working and picking up recently added notes (which was the original problem).
However, WHERE AM I.
Onenote "Info" now shows 2 Notebooks (OneNote Notebooks 4 and OneNote Notebooks 2) - and the location shown for the OneNote Notebooks 4 is even worse
(https://onedrive.live.com/view.aspx?resid=C6E59%21s0bcbd9618347485ca665bf8f3012d298&id=documents&end=()&end).
OneNote is working (well, almost - another problem with the Search dropdown list showing a full path name instead of page names) - but things are still not right.
How do I get everything lined back up (notebook names, location, etc.) - plus I have a question about the locations in the "Save & Backup" Option.
Should I open another Post for these new problems.
ron in shawnee
Moderator / Kidd_lp
I appreciate the response, but it did not solve the problem.
- • Limitations: Some enterprise-managed versions of OneNote (especially those deployed via Microsoft 365 with IT restrictions) may not expose the “Rebuild Index” option. In those cases, Microsoft suggests syncing notebooks fully, closing/reopening OneNote, or reinstalling the app if the index corruption persists.
Rebuilding the Index was not available in my version of OneNote and closing/reopening OneNote, rebooting, etc. did not work.
There is another post above (my post - out of order) where I explained what I did to fix the problem (deleting files in the cache), which caused other problems (created another post describing the new problem). So, I am going to see if I can mark that post as the answer with a warning that there must be a better solution, somewhere, somehow.
[AN EDIT: Whoops, now this response is out of order - the FIX is in the following post.]
However, thanks for the response Kidd - still don't really understand what was going on.
ron in shawnee