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BD15's avatar
BD15
Copper Contributor
May 02, 2026

OneNote Desktop sync issue

 

Hello dear community,

 

I installed OneNote from the Store on my Windows 11 laptop and connected it to my notebook in the Microsoft cloud. I opened a notebook in it, and it apparently syncs, but no notes appear on my device. When I click the link to the OneNote notebook in OneNote, the web version opens successfully and shows the notes. It also works successfully on my phone.

 

So far, I have tried the following:

- Uninstalling and reinstalling OneNote

- Signing out of OneNote and signing back in

- Creating a new notebook as a test → same problem

 

Do you have any other ideas?

 

Thanks.

Best regards,

BD

1 Reply

  • See whether this can help:

     

    • Install the full OneNote for Microsoft 365 desktop version (included with Office).
    • Open your notebook there and run File > Info > View Sync Status > Sync Now.
    • If issues persist, perform a Quick Repair of Office.

     

    https://support.microsoft.com/en-us/office/fix-issues-when-you-can-t-sync-onenote-299495ef-66d1-448f-90c1-b785a6968d45