Forum Discussion
BD15
May 02, 2026Copper Contributor
OneNote Desktop sync issue
Hello dear community,
I installed OneNote from the Store on my Windows 11 laptop and connected it to my notebook in the Microsoft cloud. I opened a notebook in it, and it apparently syncs, but no notes appear on my device. When I click the link to the OneNote notebook in OneNote, the web version opens successfully and shows the notes. It also works successfully on my phone.
So far, I have tried the following:
- Uninstalling and reinstalling OneNote
- Signing out of OneNote and signing back in
- Creating a new notebook as a test → same problem
Do you have any other ideas?
Thanks.
Best regards,
BD
1 Reply
See whether this can help:
- Install the full OneNote for Microsoft 365 desktop version (included with Office).
- Open your notebook there and run File > Info > View Sync Status > Sync Now.
- If issues persist, perform a Quick Repair of Office.
https://support.microsoft.com/en-us/office/fix-issues-when-you-can-t-sync-onenote-299495ef-66d1-448f-90c1-b785a6968d45