Forum Discussion
one note keeps asking for login
every time I try to open my notebooks the onenote app keeps asking me to login and verify with code sent to mobile. Then I still can't open the notebook. I have cleared passwords from keychain and it...
Hi Alana,
The login loop you’re experiencing with OneNote is frustrating!
- Ensure your OneNote app is fully updated. This can sometimes resolve issues related to repeated logins.
- Since you’ve cleared passwords from Keychain, you may need to delete any OneNote or Microsoft credentials in your Mac’s Keychain Access that might be outdated or causing conflicts.
- Open Keychain Access (found in Applications > Utilities), search for “Microsoft” and delete OneNote-specific entries.
Let me know if this helps or if you’d like further assistance!
Best regards,
Ahmed Masoud
Microsoft 365 Consultant
The login loop you’re experiencing with OneNote is frustrating!
- Ensure your OneNote app is fully updated. This can sometimes resolve issues related to repeated logins.
- Since you’ve cleared passwords from Keychain, you may need to delete any OneNote or Microsoft credentials in your Mac’s Keychain Access that might be outdated or causing conflicts.
- Open Keychain Access (found in Applications > Utilities), search for “Microsoft” and delete OneNote-specific entries.
Let me know if this helps or if you’d like further assistance!
Best regards,
Ahmed Masoud
Microsoft 365 Consultant