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Office365 Migration
Hello, On Friday December 28th we started our Office365 tenant to tenant migration. On the old tenant we disabled dirsyn (Azure AD Connect) and then uninstalled the tool altogether from our on-pr...
- Yes, can imagine the frustration!
Let me know how the password reset on AD goes for an impacted user and if this resolves it. If not, here is the WAM override method which worked for another community user not too long back.
https://techcommunity.microsoft.com/t5/Office-365/Outlook-365-Need-Password-Issue/m-p/298287#M18221
Let me know how that goes.
Best, Chris
Hello,
Yes same domain name from the old tenant to the new. We had to change the usernames on the old tenant in order to remove the domain name to move to the new tenant.
We have tried wiping out credential manager as well, however we will try it again. We've come across various forum threads regarding registry keys to disable the Windows 10 WAM (Web Account Manager)
We might have to try this as well. We're an organization of 120 and roughly 25 users having this ongoing issue. Very frustrating.
Yes same domain name from the old tenant to the new. We had to change the usernames on the old tenant in order to remove the domain name to move to the new tenant.
We have tried wiping out credential manager as well, however we will try it again. We've come across various forum threads regarding registry keys to disable the Windows 10 WAM (Web Account Manager)
We might have to try this as well. We're an organization of 120 and roughly 25 users having this ongoing issue. Very frustrating.
Yes, can imagine the frustration!
Let me know how the password reset on AD goes for an impacted user and if this resolves it. If not, here is the WAM override method which worked for another community user not too long back.
https://techcommunity.microsoft.com/t5/Office-365/Outlook-365-Need-Password-Issue/m-p/298287#M18221
Let me know how that goes.
Best, Chris
Let me know how the password reset on AD goes for an impacted user and if this resolves it. If not, here is the WAM override method which worked for another community user not too long back.
https://techcommunity.microsoft.com/t5/Office-365/Outlook-365-Need-Password-Issue/m-p/298287#M18221
Let me know how that goes.
Best, Chris
- Just so everyone knows, password reset worked.
Having users change even once character on their on prem AD account and allowing sync to finish resolved the issue.
Bizarre issue for sure.- That’s great! Thanks for letting us know - yeah I thought I had seen this before! Glad the password reset fixed it!
Would appreciate if you could mark the answer above as the best response so others know to do the same if they ever came across the same issue.
Best, Chris