Forum Discussion
VinceMHAW
Aug 25, 2020Copper Contributor
Not all external contacts receiving distribution group email
We have a hybrid setup. We have setup a distribution group with six external contacts and one internal email address. When an email is sent to the group, three of the external addressees do not re...
- Aug 26, 2020
VinceMHAW You should do a message trace to see if it makes things more clear
https://protection.office.com/messagetrace
ChristianBergstrom
Aug 26, 2020Silver Contributor
VinceMHAW You should do a message trace to see if it makes things more clear
https://protection.office.com/messagetrace
VinceMHAW
Aug 26, 2020Copper Contributor
ChristianBergstromThanks, that did it.
Well, it did it insofar as it showed that the test email had in fact been delivered to each member of the distribution group. Now I'll have to help them find them. But I'd been reviewing the setup of the group repeatedly, trying to figure out what was wrong, so it's good to have that question removed.